Our Services

The services which we offer fall into distinct categories which are listed below. Please click on the service which is of intest to you. A brief description follows. For more information, you might check the "Hearing Library" link in our main menu, or call us directly to discuss a procedure or service.

Assistive Listening Devices (ALDs)



Assistive listening devices are used to maximize hearing using instruments which may or may not be used in conjunction with a hearing aid. These instruments fall into several categories:

1. Telephone Amplifiers.
2. Infrared Listening Systems for Television and Theater.
3. FM Listening Systems for lectures, conversation in noisy places, or at business meetings.
4. Devices to Warn of Fire.
5. Signalling Devices Such as Doorbells and Telephone Ringers.
6. Terminals to Communicate over Telephones.

Audiometric Evaluations & Diagnostics

The audiometric evaluation (audio) consists of testing with both speech and pure tones, as well as performing bone conduction testing (sending the sound signal through the bone, bypassing the outer and middle ear). Testing with pure tones is done to determine the amount of hearing loss for volume. Speech discrimination scores are obtained to estimate the loss of hearing pertaining to the fine-tunig ability of the ear.

Balance and Dizziness: ENG (Referral Partnership Network)

The inner ear is responsible for both hearing and balance. Electronystagmography (that's why we call it ENG - it's shorter) is a battery of tests designed to evaluate part of the inner ear balance system, as well as more "central" components that work together to keep you on an even keel. We do not perform this service, but have a referral partnership network of ENT's in our local area who provide these services to our patient base.

BlueTooth Technology

BlueTooth is a term that describes a new technology which connects many devices together "wirelessly". This new technology has moved into the hearing instrument industry, allowing hearing aids to connect wirelessly to; Cellular phones, Audio equipment, Televisions, and many other compatible devices. Currently, the most popular BlueTooth devices are hands-free cellular ear-pieces. We offer the latest BlueTooth ear-pieces from Gennum Labs, that can be custom fit for your ear canal.

Cerumen (Wax) Removal & Management

Wax can be a serious issue with patients who wear hearing aids, and wax is the primary cause of many hearing aid service problems. Our certified staff can provide a professioanl inspection of your ear canals, and can irrigate your canals if necessary. However, in chronic cases, a referral to an ENT may be required.

Cochlear Implants: Referral and management

Hearing Aid: Sales and Service


Hearing Aids - We offer a wide selection of hearing aids, including digital processing and digitally programmable, from a variety of manufacturers. We will work with you to find the best solution for your hearing healthcare needs within your budget.

Repair All Makes - We can get your hearing aid repaired quickly at a reasonable cost and give you a loaner hearing aid to use until yours comes back.

Middle Ear Implants: Referral and management

On-Site Occupational Hearing Screenings

Many businesses need regular hearing exams for their employees on a regular basis. However, it is sometimes difficult for employees to take the time to go to a hearing office. Family Care Hearing Centers provide on-site occupational hearing tests for companies and their employees that offers professionalism and convenience. Simply call to obtain a quote for on-site testing.

Open Ear Fittings

Many people with hearing loss have tried hearing aids in the past, only to find that they felt "stopped up", or "plugged up". We offer the latest technology in "Open Ear Fittings". These are architecturally designed to give the patient a open feeling while wearing hearing aids. If you have an interest in this technology, we'll be happy to discuss the pros and cons with you.

Real-ear measurement


A small tube attached to a microphone is inserted into the ear along with the hearing aid, and the output of the aid, as modified by the ear canal, can be measured to assure adequate amplification when setting or programming the aid.

Swim Molds, Earmolds, Noise Protectors, and Musician's Plugs


We make custom earmolds for a number of reasons.

1. Swim Protectors. These are used to prevent water from entering the ear. Such instances for such use would be when there is a perforation of the eardrum (either naturally acquired or through surgery). Surgically placed ventilation tubes to relieve middle ear fluid build-up is very often cause for swim protectors.

2. Musician Plugs. These plugs are specially made to reduce sound by a given amount of decibels (dB). Typically, the reduction is either 9, 15, or 25 dB. The sound is reduced by a given amount across the auditory spectrum. This means that the quality of the music is not altered by the plug... only that the sound is reduced in amplitude. An ordinary earplug will reduce high notes more effectively than low pitched notes. This will give the listener a very bassy sound, with little of the sharper qualities of the music.

3. Noise Plugs. These are custom plugs which fit the ear and block out as much sound as possible. Uses include construction, noisy concerts, streets and subways, and noisy neighbors.

4. Hearing Aid Molds. Hearing aid molds need to be replaced after a time.

Tinnitus Diagnostics and Management



Many people experience ringing or other noise in the ear or head. We will evaluate the nature of this noise, make appropriate medical referrals, and discuss possibilities in management, such as tinnitus retraining therapy (TRT).

Video-Otoscopy

Text Size:

A A A